Discover & listen
Understand the systems, assets, people and workflows that matter most. Document existing protections and real priorities.
Serious security starts with the right questions, assigned responsibilities and a practical method for acting when something changes.
An engagement should have an explicit outcome, not simply an installed dashboard.
Understand the systems, assets, people and workflows that matter most. Document existing protections and real priorities.
Map each proposed service to clear inclusions, exclusions, integrations, responsibilities and costs.
Arrange authorized access, configure monitoring and protective controls, and verify routing and dependencies.
Validate appropriate alerts, restore procedures, incident contacts and other agreed workflows before reliance.
Follow the contracted monitoring and support model, record findings and review appropriate improvement actions.
Every engagement should identify accountable contacts, authorized incident response actions, recovery duties, support responsibilities and exclusions in the agreed scope.
The service schedule should define which contacts can approve containment and whether any pre-authorized steps exist.
The agreement should describe dependencies, notification routes, service exclusions and continuity expectations.
Only agreed assets and integrations should be considered in scope; log availability and event fidelity must be validated.
Recovery success should be tested against the applications, data integrity and target RTO/RPO for the specific workload.