Submit the report
Use the incident reporting form to describe what occurred, when it started, what might be affected, and how we can reach you.
SECURITY INCIDENT REPORTINGTell us what's happening.
Tell us what's happening.
We'll take it seriously.
Anyone can report suspicious activity, a potential compromise, or a security concern through Avermont Group’s incident reporting form; an existing service agreement is not required.
Response within 24 hoursFrom our security team after successful form submission
Need immediate help with an active emergency?
This form is not a live emergency hotline. Our 24-hour commitment concerns an initial response to submitted reports, not immediate containment, guaranteed resolution, or 24/7 staffed live assistance. Existing clients should also use their designated urgent incident-response channel. Call emergency services if anyone's physical safety is at risk.
WHAT HAPPENS NEXT
A clear way forward.
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Our security team reviews it
An Avermont cybersecurity specialist will make initial contact within 24 hours after successful submission. The specialist reviews the reported concern and clarifies the situation before discussing potential next steps.
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Coordinate appropriate action
Where appropriate, our specialists discuss the intended scope, approach and any proposed pricing, then coordinate authorized work with cybersecurity engineers and leadership. Reporting an incident does not by itself start a paid engagement.
READY TO REPORT?
Send your incident report.
Our security team will respond within 24 hours of a successful submission.